Privacy Policy


1. Introduction


Welcome to Innerpeace Counseling (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://www.innerpeace-counseling.org (the “Site”) and use our services.


2. Personal Data We Collect


We may collect:

  • Contact & Identity Data: Name, email, phone number, address, and other info you provide on forms or client portal.
  • Professional & Health Information: Details shared during therapy intake or sessions.
  • Usage Data: IP address, browser type, pages visited, session time via cookies & analytics.
  • Cookies & Tracking:
  • Site functionality cookies (“functional cookies”).
  • Google Analytics to analyze site usage, using IP-based cookies.


3. How We Collect Data


  • You directly give us data by contacting us, registering through the client portal, or filling forms.
  • We collect technical info via cookies and analytics when you visit the Site.


4. Why We Collect Data & Lawful Basis

  • To enable Site functionality (e.g., logging into client portal, booking).
  • To provide & improve services (assessment, therapy scheduling).
  • To communicate with you (appointment reminders, support).
  • Legitimate interests: analyzing Site usage to enhance performance.
  • Consent: where required (e.g., Google Analytics cookies).


5. Third‑Party Sharing


We do not sell your personal data. We may share data with:

  • Service providers (client portal platform, web hosting, email).
  • Analytics tools, like Google Analytics.
  • Payment processors — only if taking payments on the Site (encrypted via SSL).


We only share necessary information and require third parties to comply with privacy standards.


6. Cookies & Tracking Policy


  • Essential cookies: Required for Site functionality.
  • Analytics cookies: Google Analytics sets cookies to track usage; you can opt out via browser settings.


7. Data Retention & Security


  • Data retained only as needed to provide services and comply with applicable law.
  • We implement SSL encryption for data in transit, and follow standard security practices.
  • However, no method of internet storage is 100% secure.


8. Children’s Privacy


We do not knowingly collect information from children under 13. If identified, we’ll delete it.


9. International Transfers


If you’re outside the U.S., your data may be transferred to servers in the U.S. by our service providers. In such cases, we ensure appropriate safeguards.


10. Your Rights


Based on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Opt out of cookies or analytics tracking.

To exercise your rights or for privacy inquiries, contact:
 Email: innerpeacecounseling.elissa@gmail.com
 Phone: (910) 634‑0493


11. Changes to This Policy


We may update this policy. The “Last Updated” date will reflect changes. We encourage you to review regularly.


12. Contact Us


If you have questions or concerns, please contact:
 Innerpeace Counseling
 Email: innerpeacecounseling.elissa@gmail.com
 Phone: (910) 634‑0493